Description
SPECIFICATIONS
🚴♂️ SXLL X11 – High-Performance 500W Foldable Electric Mountain Bike
20” Fat Tire • Up to 50 KM/H • Long-Range Lithium Battery • Urban & Off-Road Ready
Experience power, stability, and modern mobility with the SXLL X11, a versatile electric bike designed for riders who demand performance and reliability. Whether you ride through the city or explore mountain trails, the X11 delivers smooth acceleration, superior control, and exceptional comfort.
Built with a 500W rear hub motor, 20-inch fat tires, and a long-range 13Ah/21Ah lithium battery, this e-bike is engineered for both daily commuting and adventurous off-road riding.
⭐ Key Features
⚡ Powerful 500W Rear Hub Motor
Delivers strong torque and fast acceleration, reaching speeds of up to 50 KM/H.
🔋 Long-Range Lithium Battery (13Ah or 21Ah)
Choose the battery that fits your lifestyle:
-
13Ah: Perfect for daily commuting
-
21Ah: Ideal for long-distance rides and delivery work
🛞 20-Inch Fat Tires
Wide, shock-absorbing tires provide maximum traction and stability on:
✔ Snow
✔ Sand
✔ Wet roads
✔ Off-road terrain
🛑 Front & Rear Oil Disc Brakes (Hydraulic Feel)
Strong braking performance for maximum safety in all weather conditions.
🛠 Foldable Frame Design
The X11 folds within seconds — easy to store in apartments, offices, car trunks, or delivery stations.
🌍 Urban + Mountain Dual Purpose
Suitable for:
✔ Daily commuting
✔ Uber Eats / Deliveroo riders
✔ Mountain trails
✔ Weekend adventure rides
📦 Technical Specifications
| Feature | Description |
|---|---|
| Motor | 500W Rear Hub Motor |
| Battery | 13Ah / 21Ah Lithium Battery |
| Max Speed | 50 KM/H |
| Tire Size | 20" Fat Tires |
| Brakes | Front & Rear Oil Disc |
| Frame | Foldable |
| Model | X11 |
| Origin | Mainland China |
| Charging Time | 4–6 hours |
| Load Capacity | 120–150 kg |
| Modes | Electric / Pedal Assist / Manual |
🛍 Why Choose SwiftMart™?
✔ Registered EU Business (Toulouse, France)
✔ Fast EU Delivery
✔ High-quality, verified suppliers
✔ Secure checkout + buyer protection
✔ 24/7 multilingual customer support




Shipping information
Use collapsible tabs for more detailed information that will help customers make a purchasing decision.
Ex: Shipping and return policies, size guides, and other common questions.
✅ SHIPPING POLICY – SwiftMart™
Last update[11/14/2025]
1. Introduction
At SwiftMart™, we are committed to providing fast, safe, and reliable delivery for all E-Bikes, Batteries, and Electric Mobility products.
All shipments comply with:
-
EU Transport Standards
-
UN38.3 Battery Shipping Requirements
-
France & EU Shipping Regulations
Our delivery partners include:
DPD, GLS, Chronopost, UPS, DHL, Colissimo
(Depending on warehouse location).
2. Processing Time
After you place an order:
✔ Orders are processed within 1–2 business days
✔ A tracking number is emailed as soon as the shipment is dispatched
✔ High-value E-Bikes undergo additional quality control before shipping
We do NOT offer same-day shipping because E-Bikes require inspection and safe packaging.
3. Shipping Time (EU Delivery)
SwiftMart ships exclusively from EU warehouses (France, Germany, Poland, Spain).
Estimated delivery times:
🚲 E-Bikes:
5–9 business days within the EU
🔋 E-Bike Batteries:
4–7 business days
🧰 Accessories:**
3–6 business days
⛔ No customs fees
⛔ No import taxes
⛔ No extra charges
All products are shipped inside the EU, so your order will not go through customs.
4. Shipping Costs
Shipping costs are calculated at checkout depending on:
✔ Delivery country
✔ Product weight
✔ Product size
Most E-Bikes include Free EU Shipping unless otherwise stated.
5. Delivery Requirements
Because our products are high value, you agree to:
✔ Provide a complete and correct shipping address
✔ Be available for delivery
✔ Answer the carrier if signature confirmation is required
If the carrier cannot deliver due to wrong address or unavailability, a re-delivery fee may apply.
6. Tracking Your Order
As soon as your order ships, you will receive:
📧 A shipping confirmation email
🔗 A tracking link
🚚 Real-time updates from the carrier
Tracking may take 24–48 hours to activate after dispatch.
7. Damaged or Missing Items
If your shipment arrives damaged or incomplete, notify us within 48 hours of delivery.
To process your claim, we require:
-
Photos/videos of the packaging
-
Photos/videos of the product
-
Your order number
We will arrange a replacement, repair, or refund depending on the case.
8. Failed Delivery / Returned to Sender
A package may be returned to the warehouse if:
-
The address is incorrect
-
The customer is unavailable
-
The phone number is not reachable
-
Delivery attempts fail
-
The customer refuses delivery
If the item returns to us, the customer may be responsible for re-shipping costs.
9. Shipping for Warranty & Returns
Return shipping rules are described in our Return & Refund Policy.
✔ If the product is defective → SwiftMart covers all shipping costs
✔ If the customer changes their mind → return shipping is not covered
We do not accept returns without prior approval.
10. Countries We Ship To
We currently ship to:
🇫🇷 France
🇩🇪 Germany
🇮🇹 Italy
🇪🇸 Spain
🇧🇪 Belgium
🇳🇱 Netherlands
🇵🇹 Portugal
🇦🇹 Austria
🇵🇱 Poland
🇩🇰 Denmark
…and most EU countries.
If your country is not listed, contact us for confirmation.
11. Contact Information
For any shipping-related questions, contact us at:
📩 support@proswiftmart.com
🏢 SwiftMart™ — Toulouse, France
⏱ Response time: 24–48 hours
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