SPECIFICATIONS

🚴♂️ M20 1500W Fat Tire Electric Bike – Power, Speed & Off-Road Performance Combined
The M20 is engineered for adult riders who demand a powerful electric bike with strong acceleration, premium braking, and excellent stability. Equipped with a 1500W brushless motor, 48V 15Ah lithium battery, and 20×4 inch fat tires, this all-terrain e-bike is perfect for mountains, trails, city streets, and long-distance adventures.

Whether you ride for commuting or off-road excitement, the M20 delivers the perfect balance of speed, safety, and comfort.

⚡ MOTOR & PERFORMANCE

• 1500W High-Torque Brushless Motor

• Max Speed: 55 km/h (Off-road performance mode)

• Smooth acceleration with strong hill-climbing power

• Silent, efficient motor technology

🔋 BATTERY SYSTEM

• 48V 15Ah Lithium Battery

• Long-distance riding range: 40–60 km

• Stable and reliable performance

• Charging Time: 6–8 hours

🛞 20×4 INCH FAT TIRES (All-Terrain Ready)

Perfect for:

• Mountain trails

• Gravel

• Sand

• Dirt roads

• Snow

• City commuting

Fat tires offer:

• Maximum shock absorption

• Excellent road grip

• Stability on rough surfaces

🛠️ BUILD, COMFORT & SAFETY

• Strong carbon-steel or aluminum alloy frame (variant-based)

• Dual suspension for smooth riding

• Hydraulic disc brakes for high-speed safety

• Comfortable saddle for long rides

• High-brightness LED front headlight

📟 SMART LCD DISPLAY

Shows:

• Speed

• Battery level

• Riding mode

• Odometer

📦 WHAT’S INCLUDED

• M20 Electric Bike

• 48V 15Ah Lithium Battery

• Smart Charger

• Tool Kit

• User Manual

• CE Certified Components

🛡️ WARRANTY & AFTER-SALES

• 1-Year Warranty (motor, battery, electronics)

• CE and safety-approved components

• Friendly SwiftMart™ support for all after-sales questions

🚚 FAST EU DELIVERY

• Delivery Time: 3–7 Days

• Ships from EU warehouse

• Free shipping available

• Secure packaging with tracking number

🔥 WHY BUY FROM SWIFTMART™?

• Trusted EU-based supplier

• Only premium e-bikes

• Fast shipping & safe checkout

• Excellent customer service

🛒 Ready to Ride? Order Your M20 Electric Bike Today!

Get unbeatable power, stability, and riding freedom — perfect for any terrain.

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Use collapsible tabs for more detailed information that will help customers make a purchasing decision.

Ex: Shipping and return policies, size guides, and other common questions.

✅ SHIPPING POLICY – SwiftMart™

Last update[11/14/2025]

1. Introduction

At SwiftMart™, we are committed to providing fast, safe, and reliable delivery for all E-Bikes, Batteries, and Electric Mobility products.

All shipments comply with:

• EU Transport Standards

• UN38.3 Battery Shipping Requirements

• France & EU Shipping Regulations

Our delivery partners include:
DPD, GLS, Chronopost, UPS, DHL, Colissimo
(Depending on warehouse location).

2. Processing Time

After you place an order:

✔ Orders are processed within 1–2 business days
✔ A tracking number is emailed as soon as the shipment is dispatched
✔ High-value E-Bikes undergo additional quality control before shipping

We do NOT offer same-day shipping because E-Bikes require inspection and safe packaging.

3. Shipping Time (EU Delivery)

SwiftMart ships exclusively from EU warehouses (France, Germany, Poland, Spain).

Estimated delivery times:

🚲 E-Bikes:

5–9 business days within the EU

🔋 E-Bike Batteries:

4–7 business days

🧰 Accessories:**

3–6 business days

⛔ No customs fees
⛔ No import taxes
⛔ No extra charges

All products are shipped inside the EU, so your order will not go through customs.

4. Shipping Costs

Shipping costs are calculated at checkout depending on:

✔ Delivery country
✔ Product weight
✔ Product size

Most E-Bikes include Free EU Shipping unless otherwise stated.

5. Delivery Requirements

Because our products are high value, you agree to:

✔ Provide a complete and correct shipping address
✔ Be available for delivery
✔ Answer the carrier if signature confirmation is required

If the carrier cannot deliver due to wrong address or unavailability, a re-delivery fee may apply.

6. Tracking Your Order

As soon as your order ships, you will receive:

📧 A shipping confirmation email
🔗 A tracking link
🚚 Real-time updates from the carrier

Tracking may take 24–48 hours to activate after dispatch.

7. Damaged or Missing Items

If your shipment arrives damaged or incomplete, notify us within 48 hours of delivery.

To process your claim, we require:

• Photos/videos of the packaging

• Photos/videos of the product

• Your order number

We will arrange a replacement, repair, or refund depending on the case.

8. Failed Delivery / Returned to Sender

A package may be returned to the warehouse if:

• The address is incorrect

• The customer is unavailable

• The phone number is not reachable

• Delivery attempts fail

• The customer refuses delivery

If the item returns to us, the customer may be responsible for re-shipping costs.

9. Shipping for Warranty & Returns

Return shipping rules are described in our Return & Refund Policy.

✔ If the product is defective → SwiftMart covers all shipping costs
✔ If the customer changes their mind → return shipping is not covered

We do not accept returns without prior approval.

10. Countries We Ship To

We currently ship to:

🇫🇷 France
🇩🇪 Germany
🇮🇹 Italy
🇪🇸 Spain
🇧🇪 Belgium
🇳🇱 Netherlands
🇵🇹 Portugal
🇦🇹 Austria
🇵🇱 Poland
🇩🇰 Denmark
…and most EU countries.

If your country is not listed, contact us for confirmation.

11. Contact Information

For any shipping-related questions, contact us at:

📩 support@proswiftmart.com
🏢 SwiftMart™ — Toulouse, France
⏱ Response time: 24–48 hours