SPECIFICATIONS

🚴♂️ KOOLUX X9 Pro – High-Power 750W Electric Fat Tire Bike for City & Adventure Riding

48V 31.2Ah Battery • 750W Brushless Motor • 20-inch Fat Tires • Long-Range Performance

The KOOLUX X9 Pro is a premium electric bike designed for adults who want both urban comfort and off-road capability in one powerful machine. With its robust 750W motor, long-lasting 48V 31.2Ah lithium battery, and stable 20-inch fat tires, the X9 Pro offers exceptional performance for commuting, fitness, weekend trips, or exploring mountain trails.

If you're looking for an e-bike that delivers power, stability, long range, and a premium riding experience, the KOOLUX X9 Pro is an outstanding choice.

⭐ Top Features That Make X9 Pro Stand Out

⚡ 750W High-Torque Brushless Motor

Perfect for hills, long roads, and fast acceleration.
The motor provides:
✔ Smooth and quiet operation
✔ Strong torque for inclines
✔ Reliable daily performance
✔ Faster response and control

🔋 48V 31.2Ah Ultra-Long-Range Lithium Battery

Choose between:

• Single Battery (48V 15Ah)

• Dual Battery (48V 31.2Ah)

Dual-battery version offers extraordinary range — ideal for:
✔ Long daily commutes
✔ Delivery work
✔ Weekend adventures
✔ Long mountain routes

🛞 20-inch Fat Tires – Ride on Any Terrain

Fat tires deliver maximum comfort and traction on:
✔ Snow
✔ Gravel
✔ Wet roads
✔ Off-road trails
✔ City streets

Experience more stability, less vibration, and more confidence.

🛑 Strong Braking System (Front + Rear Disc Brakes)

Ensures secure stopping power in all weather conditions.
More safety = more rider confidence.

🛠 Reinforced Steel Frame – Durable & Stable

Built to support heavy daily use, rough terrain, and long journeys.
Made for riders who demand durability and performance.

💺 Comfortable Wide Seat (Optional Rear Seat Support)

Ideal for long rides and city travel.

📦 Technical Specifications

🛍 Why Buy From SwiftMart™? (EU Trust Boost)

SwiftMart™ is a registered EU business located in Toulouse, France, providing:

✔ Verified suppliers & premium quality
✔ Fast EU shipping
✔ Secure checkout and buyer protection
✔ Clear product specifications
✔ Multilingual support (Pashto, English, French)

You’re purchasing from a trusted European seller, 

KOOLUX X9 Pro
750W electric bike
48V 31Ah e-bike
dual battery fat tire bike
20 inch electric bike
urban commuter electric bike
mountain electric bike
long range e-bike
adult fat tire e-bike
SwiftMart electric bikes

Use collapsible tabs for more detailed information that will help customers make a purchasing decision.

Ex: Shipping and return policies, size guides, and other common questions.

✅ SHIPPING POLICY – SwiftMart™

Last update[11/14/2025]

1. Introduction

At SwiftMart™, we are committed to providing fast, safe, and reliable delivery for all E-Bikes, Batteries, and Electric Mobility products.

All shipments comply with:

• EU Transport Standards

• UN38.3 Battery Shipping Requirements

• France & EU Shipping Regulations

Our delivery partners include:
DPD, GLS, Chronopost, UPS, DHL, Colissimo
(Depending on warehouse location).

2. Processing Time

After you place an order:

✔ Orders are processed within 1–2 business days
✔ A tracking number is emailed as soon as the shipment is dispatched
✔ High-value E-Bikes undergo additional quality control before shipping

We do NOT offer same-day shipping because E-Bikes require inspection and safe packaging.

3. Shipping Time (EU Delivery)

SwiftMart ships exclusively from EU warehouses (France, Germany, Poland, Spain).

Estimated delivery times:

🚲 E-Bikes:

5–9 business days within the EU

🔋 E-Bike Batteries:

4–7 business days

🧰 Accessories:**

3–6 business days

⛔ No customs fees
⛔ No import taxes
⛔ No extra charges

All products are shipped inside the EU, so your order will not go through customs.

4. Shipping Costs

Shipping costs are calculated at checkout depending on:

✔ Delivery country
✔ Product weight
✔ Product size

Most E-Bikes include Free EU Shipping unless otherwise stated.

5. Delivery Requirements

Because our products are high value, you agree to:

✔ Provide a complete and correct shipping address
✔ Be available for delivery
✔ Answer the carrier if signature confirmation is required

If the carrier cannot deliver due to wrong address or unavailability, a re-delivery fee may apply.

6. Tracking Your Order

As soon as your order ships, you will receive:

📧 A shipping confirmation email
🔗 A tracking link
🚚 Real-time updates from the carrier

Tracking may take 24–48 hours to activate after dispatch.

7. Damaged or Missing Items

If your shipment arrives damaged or incomplete, notify us within 48 hours of delivery.

To process your claim, we require:

• Photos/videos of the packaging

• Photos/videos of the product

• Your order number

We will arrange a replacement, repair, or refund depending on the case.

8. Failed Delivery / Returned to Sender

A package may be returned to the warehouse if:

• The address is incorrect

• The customer is unavailable

• The phone number is not reachable

• Delivery attempts fail

• The customer refuses delivery

If the item returns to us, the customer may be responsible for re-shipping costs.

9. Shipping for Warranty & Returns

Return shipping rules are described in our Return & Refund Policy.

✔ If the product is defective → SwiftMart covers all shipping costs
✔ If the customer changes their mind → return shipping is not covered

We do not accept returns without prior approval.

10. Countries We Ship To

We currently ship to:

🇫🇷 France
🇩🇪 Germany
🇮🇹 Italy
🇪🇸 Spain
🇧🇪 Belgium
🇳🇱 Netherlands
🇵🇹 Portugal
🇦🇹 Austria
🇵🇱 Poland
🇩🇰 Denmark
…and most EU countries.

If your country is not listed, contact us for confirmation.

11. Contact Information

For any shipping-related questions, contact us at:

📩 support@proswiftmart.com
🏢 SwiftMart™ — Toulouse, France
⏱ Response time: 24–48 hours