SPECIFICATIONS

The C29 Ultra is designed for riders who want power, range, stability, and comfort in one advanced electric bike. With a 750W high-torque motor, a 48V 15Ah long-range battery, and 29-inch mountain tires, this bike is perfect for city commuting and outdoor adventures. Lightweight aluminum frame + hydraulic braking system = maximum control and safety.

A perfect choice for everyday riders, students, commuters, and weekend explorers.

🔋 Key Features

➤ 750W High-Performance Motor

• Strong torque for climbing hills

• Smooth acceleration

• Stable performance on long rides

➤ 48V 15Ah Long-Range Lithium Battery

• Pure electric mode: 35–50 km

• Pedal assist mode: 60–80 km

• Safe, removable, fast-charging battery

➤ 29-Inch Mountain Tires

• Wide, stable, road-grip design

• Perfect for city roads, gravel, and uneven surfaces

• Shock-absorption for smooth riding

➤ 21-Speed Gear System

• Shimano-style multi-speed system

• Easy switching between uphill/downhill modes

• Better control on any terrain

➤ Hydraulic Disc Brakes (Front & Rear)

• Faster stopping distance

• Best for high-speed e-bikes

• Safe in rain and mountain tracks

➤ Strong Aluminum Alloy Frame

• Lightweight

• Durable

• High weight capacity

🧾 SPECIFICATIONS

• Model: C29 Ultra

• Motor: 750W Brushless

• Battery: 48V 15Ah Lithium

• Top Speed: 30–50 km/h

• Range: 35–80 km

• Gears: 21-Speed

• Brakes: Hydraulic Disc

• Tires: 29" Mountain

• Frame: Aluminum Alloy

• Certification: CE (EU Standard)

• Style: Standard Urban/Mountain Type

🚚 Fast EU Shipping + Warranty

• Delivery: 3–7 business days (France & EU)

• Ships From: France / Italy warehouse

• Warranty: 1 Year (motor & battery included)

• Easy Returns: Full documentation included

⭐ Why Choose SwiftMart™?

• Trusted EU Seller

• Premium quality e-bikes

• Fast & safe EU delivery

• Secure payment

• Professional customer support

Use collapsible tabs for more detailed information that will help customers make a purchasing decision.

Ex: Shipping and return policies, size guides, and other common questions.

✅ SHIPPING POLICY – SwiftMart™

Last update[11/14/2025]

1. Introduction

At SwiftMart™, we are committed to providing fast, safe, and reliable delivery for all E-Bikes, Batteries, and Electric Mobility products.

All shipments comply with:

• EU Transport Standards

• UN38.3 Battery Shipping Requirements

• France & EU Shipping Regulations

Our delivery partners include:
DPD, GLS, Chronopost, UPS, DHL, Colissimo
(Depending on warehouse location).

2. Processing Time

After you place an order:

✔ Orders are processed within 1–2 business days
✔ A tracking number is emailed as soon as the shipment is dispatched
✔ High-value E-Bikes undergo additional quality control before shipping

We do NOT offer same-day shipping because E-Bikes require inspection and safe packaging.

3. Shipping Time (EU Delivery)

SwiftMart ships exclusively from EU warehouses (France, Germany, Poland, Spain).

Estimated delivery times:

🚲 E-Bikes:

5–9 business days within the EU

🔋 E-Bike Batteries:

4–7 business days

🧰 Accessories:**

3–6 business days

⛔ No customs fees
⛔ No import taxes
⛔ No extra charges

All products are shipped inside the EU, so your order will not go through customs.

4. Shipping Costs

Shipping costs are calculated at checkout depending on:

✔ Delivery country
✔ Product weight
✔ Product size

Most E-Bikes include Free EU Shipping unless otherwise stated.

5. Delivery Requirements

Because our products are high value, you agree to:

✔ Provide a complete and correct shipping address
✔ Be available for delivery
✔ Answer the carrier if signature confirmation is required

If the carrier cannot deliver due to wrong address or unavailability, a re-delivery fee may apply.

6. Tracking Your Order

As soon as your order ships, you will receive:

📧 A shipping confirmation email
🔗 A tracking link
🚚 Real-time updates from the carrier

Tracking may take 24–48 hours to activate after dispatch.

7. Damaged or Missing Items

If your shipment arrives damaged or incomplete, notify us within 48 hours of delivery.

To process your claim, we require:

• Photos/videos of the packaging

• Photos/videos of the product

• Your order number

We will arrange a replacement, repair, or refund depending on the case.

8. Failed Delivery / Returned to Sender

A package may be returned to the warehouse if:

• The address is incorrect

• The customer is unavailable

• The phone number is not reachable

• Delivery attempts fail

• The customer refuses delivery

If the item returns to us, the customer may be responsible for re-shipping costs.

9. Shipping for Warranty & Returns

Return shipping rules are described in our Return & Refund Policy.

✔ If the product is defective → SwiftMart covers all shipping costs
✔ If the customer changes their mind → return shipping is not covered

We do not accept returns without prior approval.

10. Countries We Ship To

We currently ship to:

🇫🇷 France
🇩🇪 Germany
🇮🇹 Italy
🇪🇸 Spain
🇧🇪 Belgium
🇳🇱 Netherlands
🇵🇹 Portugal
🇦🇹 Austria
🇵🇱 Poland
🇩🇰 Denmark
…and most EU countries.

If your country is not listed, contact us for confirmation.

11. Contact Information

For any shipping-related questions, contact us at:

📩 support@proswiftmart.com
🏢 SwiftMart™ — Toulouse, France
⏱ Response time: 24–48 hours